At First Lantern, we are committed to delivering your order promptly and securely.
Please read our shipping policy for details on order processing and delivery timelines.
1. Order Processing Time
All orders are processed and shipped within 2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
2. Estimated Delivery Time
Once shipped, orders are typically delivered within 30 days.
Delivery times may vary depending on the destination country, customs clearance, and carrier delays.
3. Shipping Methods & Carriers
We use trusted international carriers to ensure safe delivery.
Tracking information will be provided once your order has been dispatched.
4. Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer.
We are not responsible for delays caused by customs processing.
5. Address Accuracy
Please ensure your shipping address is complete and correct.
We are not responsible for orders delayed or lost due to incorrect addresses.
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